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Retail trends

Introducing Retail Disrupted

I’m so excited to share the news that my podcast is now live and available through: 🎙 Apple 🎙 Spotify 🎙Google In the first three episodes, I cover Sephora’s return to the UK, discount grocers and why I think sometime Read more…

By Natalie Berg, 3 weeksMarch 7, 2023 ago
Amazon

Amazon: From Pandemic Power Grab to Pandemic Hangover

We often think of Amazon as one of those invincible brands. A bulletproof business. But like a lot of tech companies they thrived during the pandemic and now they’re finding life difficult. Why? 1) General volatility. Like all retailers, Amazon Read more…

By Natalie Berg, 2 monthsFebruary 3, 2023 ago
Consumer

2023 Predictions: A UK Retail Rollercoaster

‘Permacrisis’ was declared the word of 2022, so what might 2023 bring? There are reasons for cautious optimism, but first retailers are going to have to buckle up and brace themselves for more turbulence. Spending more to buy less Let’s Read more…

By Natalie Berg, 2 monthsJanuary 31, 2023 ago
Technology

Zebra’s Mark Thomson and Natalie Berg on the Shifting Retail Landscape

Paid partnership with Zebra Technologies It was wonderful to sit down with Mark Thomson to talk through the findings of the 15th Annual Global Shopper Study from Zebra Technologies. Here’s what stood out for me: 💵 While nearly 75% of shoppers Read more…

By Natalie Berg, 3 monthsDecember 14, 2022 ago
Technology

Turn Physical Stores Into Digital Assets, Says SES-imagotag

Paid partnership with SES-imagotag Where next for bricks & mortar retail? Is hyper-personalisation about to go mainstream and what are the opportunities for retailers? I discuss all of this and more with Thierry Gadou, Chairman & CEO of SES-imagotag, a Read more…

By Natalie Berg, 4 monthsDecember 1, 2022 ago
ESG

Shein is the Epitome of Mindless Consumption

The many juxtapositions of Shein. It aims to be accessible through low pricing – but at what social and environmental cost? It launches a resale platform – but with questionable quality and an average selling price of around £5, can Read more…

By Natalie Berg, 4 monthsNovember 30, 2022 ago
Retail trends

Black Friday 2022: Less Frenzied, More Focused

We went from Black Friday to Black November, but this year I’d say we’re having a Black Autumn. There has been a constant stream of discounts since September. This is particularly true in fashion, where a combination of unseasonably warm Read more…

By Natalie Berg, 4 monthsNovember 25, 2022 ago
Fulfilment

Give Customers Greater Control Post-Purchase, Argues Manhattan Associates

Paid partnership with Manhattan Associates The most successful consumer-facing businesses today are those that uncover their customers’ needs first and then work backwards to provide the right experience. In theory, customer experience should have always been at the heart of retailers’ Read more…

By Natalie Berg, 5 monthsNovember 10, 2022 ago
Technology

Tech-Enabled Human Touch: Interview with Zebra Technologies

Paid partnership with Zebra Technologies I recently had the pleasure to sit down with Mark Thomson, Retail Industry Director, EMEA at Zebra Technologies. In this interview, we discuss the benefits of automation, importance of associate experience and why the time Read more…

By Natalie Berg, 5 monthsNovember 1, 2022 ago
Consumer

Recalibrating for the Next Normal

Paid partnership with Manhattan Associates Greetings from Germany! I’m here at the Manhattan Exchange in Berlin and am super excited to share with you a new report that I’ve authored for Manhattan Associates: Recalibrating for the Next Normal. The pandemic Read more…

By Natalie Berg, 6 monthsOctober 11, 2022 ago

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Recent Posts
  • Introducing Retail Disrupted
  • Amazon: From Pandemic Power Grab to Pandemic Hangover
  • 2023 Predictions: A UK Retail Rollercoaster
  • Zebra’s Mark Thomson and Natalie Berg on the Shifting Retail Landscape
  • Turn Physical Stores Into Digital Assets, Says SES-imagotag
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