About

Natalie Berg delivers valuable insights on the trends shaping the retail sector, enabling clients to align strategies as they navigate the major forces impacting retail success.

Natalie Berg retail analyst

Natalie is a retail analyst, author and strategist. She has deep industry expertise, with two decades of experience heading up research teams at world-leading analyst firms.

As one of the top global retail influencers, Natalie is passionate about how retailers can enhance the customer experience, with a particular focus on the convergence of physical and digital commerce. She has co-authored two books on retail, including Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce

Natalie hosts the Retail Disrupted podcast and is a regular TV and radio commentator. Her views on retail have been published in the FT, Guardian, BBC, The Times, New York Times, among others, and she is also a Forbes and Retail Week contributor. Natalie is a regular on the retail conference circuit. She is a skilled communicator, delivering keynotes, chairing events, hosting C-level fireside chats and moderating roundtable discussions at client and industry events around the globe.

In addition to her media and event work, Natalie is an elected member of the KPMG Retail Think Tank where she provides quarterly insights and analysis on the health of the UK retail sector.

Photography by Nicole Engelmann