NBK Retail delivers valuable insights on the trends shaping the retail sector, enabling clients to align strategies as they navigate the major forces impacting retail success.

The business was founded by Natalie Berg, retail analyst, author and strategist. She has deep industry expertise, with two decades of experience heading up research teams at world-leading analyst firms.

As one of the top global retail influencers, Natalie is passionate about how retailers can enhance the customer experience, with a particular focus on the convergence of physical and digital commerce. She has co-authored two books on retail, including Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce

Natalie hosts the Retail Disrupted podcast and is a regular TV and radio commentator. Her views on retail have been published in the FT, Guardian, BBC, The Times, New York Times, among others, and she is also a Forbes and Retail Week contributor. Natalie is also a regular on the retail conference circuit and has delivered keynotes, chaired entire events and hosted panel debates at a number of global conferences such as the NRF Big Show, World Retail Congress and Shoptalk.

In addition to her media work, Natalie is an elected member of the KPMG/RetailNext Retail Think Tank where she provides quarterly insights and analysis on the health of the UK retail sector.