Natalie Berg is a trusted commentator for UK and global retail stories, with regular TV and radio appearances on the BBC, Sky News, Bloomberg and CNBC.
She provides the media with objective views and analysis on retailer performance, strategic developments and industry/consumer trends.
To book an interview with Natalie, please email: hello@nbkretail.com
Media and industry appearances
- Independent: H&M starts charging shoppers £1.99 for online returns
- Which: Aldi axes click-and-collect from some of its stores
- Telegraph: How Britain fell out of love with Boots
- Marketing Week: Which brands will survive the rapid grocery delivery downturn?
- BBC: Ocado to price-match Tesco as supermarket battle steps up
- BBC: The High Street shops thriving after a tough year
- Telegraph: Christmas sales come early as toy prices slashed
- BBC: Black Friday fails to lift sales in November
- Telegraph: Joules prepares to appoint administrators putting 1,600 jobs at risk
- BBC: Retailer Joules nears collapse risking 1,600 jobs
- BBC: Amazon Prime subscription price raised by £1 a month
- Sky News: Fan sales up 1,300% – who else is cashing in on the heatwave?
- Guardian: ‘Revenge spending’: demand for fashion defies cost of living crunch
- Guardian: How mighty will Amazon be after the pandemic?
- BBC: Aldi opens its first till-free supermarket
- BBC: Amazon opens first UK non-food store
- Euronews (TV): Natalie Berg discusses the UK launch of Amazon 4-star
- Telegraph: Amazon takes on John Lewis with new electronics store
- The Times: The Amazon shop at Bluewater where it’s all rated four stars
- Fast Company: How Amazon changed shopping forever (and what’s coming next)
- BBC: Next deal keeps Gap brand alive in UK
- BBC: Supply chain issues: retailers say shortages are unprecedented
- Vogue Business: Luxury’s new sales professionals
- The Times: Amazon gets physical with department stores launch
- Sunday Times: Amazon’s great grocery grab
- Guardian: Andy Jassy steps out of the shadows – so who exactly is Amazon’s new CEO?
- BBC (TV): Natalie Berg on Amazon’s new CEO
- BBC: Four reasons why Gap is closing its shops in the UK
- BBC Breakfast (TV): Natalie Berg on Gap closing its UK/Ireland stores
- FT: Legal & General slams Morrisons bid as shares surge
- Telegraph: Amazon to overtake Tesco as Britain’s biggest retailer by 2025
- Sky News podcast: Amazon: tax, power and profit in a pandemic
- Reuters TV: Rapid grocery delivery firms set new retail trend
- BBC News (TV): Natalie Berg on why Amazon is the pandemic winner
- The Times: Amazon hairdressers deliver a high-tech style of trim
- Deutsche Welle: Shopping in Amazon’s supermarket of the future
- FT: H&M falls to loss as lockdowns hit stores
- BBC: Retailers call for ‘Shop Out to Help Out’ scheme when stores reopen
- BBC: Amazon Fresh till-less grocery store opens in London
- The Times: Tax demand as Amazon sales boom
- FT: Amazon to increase UK workforce by a third this year
- The Times: Amazon’s British Empire
- Raconteur/The Times: How to encourage impulse buying online
- Raconteur/The Times: Six predictions for the future of retail
- BBC: 10 key beliefs from the brain of Jeff Bezos
- BBC Radio 4: Inside the Brain of Jeff Bezos
- Guardian: How Amazon became a pandemic giant – and why that could be a threat to us all
- BBC: Coronavirus: M&S expands its scan-and-pay app to all UK stores
- Wired: The high street is racing to stop Amazon from stealing Christmas
- BBC: Covid: 7 things that may be different this Christmas
- BBC: Pret a Manger offers coffee on a monthly subscription
- Guardian: ‘Farewell, Book of Dreams’: who killed the Argos catalogue?
- The Times: Amazon Fresh: checkout time, trolley. Tech can take it from here
- Evening Standard: They know exactly what you want. Can anyone stop Amazon’s domination?
- The Times: Supermarkets at war as Amazon goes ‘nuclear’ with free deliveries
- FT: Amazon challenges UK supermarkets with free grocery delivery
- This is Money: Tesco gives investors food for thought
- BBC: M&S: Five reasons the retailer is struggling
- BBC News (TV): Natalie discusses retail job losses due to Covid-19
- Business of Fashion (BOF): Inside the Covid-19 customer service crisis
- The Times: Returns may come back to bite fashion retailers
- BBC World (27 min into podcast): How can technology save retailers in a post-Covid world?
- Express: Aldi secret: Real reason supermarket scans your shopping so fast revealed
- NRC (Dutch): Dutch ‘branch’ Amazon open
- BBC: Amazon’s Just Walk Out till-free tech offered to rivals
- Tech HQ: Tackling the myth that Amazon is a retailer
- Retail Week: How can retailers stem the returns avalanche?
- The Times: Serial returners give fashion retailers online headache
- BBC: Pre-Christmas shopping discounts ‘could hit 50%’
- BBC: ‘I rent one item of clothing a month’
- The Retail Summit: Natalie interviews Hema COO Richard Flint
- Dropbox Business Blog: How legacy retailers can meet consumer expectations
- Channel 5 (TV) Inside Aldi: Britain’s Biggest Budget Supermarket
- InternetRetailing RetailCraft podcast with Natalie Berg, Miya Knights, Richard Hammond & Martin Newman
- Bloomberg: Amazon Merchants’ Fears Fuel European Union Antitrust Probe
- Saga: 25 years of Amazon
- Metro: High Street shops will be ‘reduced to servants for the online shopping world’
- BBC: Morrisons and Amazon expanding same-day deliveries
- BBC: Topshop: ‘It’s not really how I dress’
- Retail Week: Why has Amazon invested in Deliveroo?
- Retail Dive: H&M expands loyalty program to US
- Essential Retail: Boots unveils new director of innovation
- FT: Philip Green pledges £100m to save his Arcadia retail empire
- BBC (TV): interview on March retail sales
- Supermarket News: What Amazon’s brick-and-mortar disruption could look like
- Disruptive Live (video): The Retail Show – ‘Amazon’
- BBC: Four reasons John Lewis is under pressure
- Retail Touchpoints: Amazon will shutter all 87 US pop-ups amid brick-and-mortar expansion
- Extraordinary Business Book Club podcast: Episode 155 – the Amazon effect with Natalie Berg and Miya Knights
- BBC: Marks & Spencer and Ocado in home delivery deal talks
- Retail TouchPoints: Exclusive Q&A: How long will the ‘Amazon Effect’ continue to rock retail?
- Independent: From humble beginnings to master of the universe: How did Jeff Bezos make his billions?
- RTIH: NBK Retail boss reviews The Retail Summit
- OB&Co podcast, part 2: Beyond the age of Amazon
- OB&Co podcast, part 1: How Amazon are transforming retail
- Forbes: The Amazon Effect: How Amazon is Disrupting European E-Commerce
- BBC World News (TV): Amazon’s Q4 results
- Tamebay: ‘You can’t beat Amazon on their own terms,’ says Amazon book author’
- JCK: Quotes and Takeaways on the Future of Retail
- Irish Tech News: Understanding Amazon
- Le Monde: Store of the future: marriage of data and emotion (French)
- City AM: Retail sector suffers worst Christmas in a decade
- BBC Radio 4: Amazon book interview (11 minutes in)
- Forbes: Five Reasons Why Amazon is Moving Into Bricks-And-Mortar Retail
- BBC: What went wrong on the High Street in 2018?
- Sky News (TV): interview about the year in retail
- BBC (TV): 2018: The Retail Year
- Evening Standard: Asos slumps on profit alert as retail bloodbath spreads online
- Marketing Week: Asos CEO ‘astonished’ by discounting levels as promotions hit profit
- City AM: A-SOS call: Four factors to blame for star online retailer’s shock profit warning
- Bloomberg: Meet ‘Millie’ the Avatar. She’d Like to Sell You a Pair of Sunglasses
- Retail Week: Seven retailers doing brilliantly – and what to learn from them
- Retail Insider: What future challenges does Amazon face?
- Retail Dive: Half of the apparel sold at the holidays is about to be returned
- BBC (TV): Black Friday interview
- Forbes: How Britain’s Shopping Centers Can Survive The Retail Apocalypse
- Retail Week: Death of the town centre? Walmart plans to build its own
- Business Insider: The ‘backbone’ of Walmart’s business is fading
- The Grocer: Own-label showcase: Amazon private-label brands
- Retail Week: How would retail look if Amazon didn’t exist?
- BBC: John Lewis trials £10,000 experience to lure in shoppers
- The Grocer: Beauty is becoming a major focus for UK supermarkets. Here’s why
- BBC: Is it the end of the supermarket checkout till?
- BBC Radio 4 Money Box: Time to say ta-ta to the till?
- Telegraph: How a German supermarket can make or break a French vineyard
- New York Times: Marks & Spencer is Struggling
- Telegraph: Asos scraps generous loyalty programme – could we see the end of reward schemes?
- FT: Tesco unveils discount chain Jack’s to take on Aldi and Lidl
- Retail Week: Analysis: Jack’s – Great British discounter or Brexit bargain store?
- BBC Radio 4 Today: interview ahead of Tesco’s Jack’s launch (15 min in)
- BBC Breakfast (TV) – interview ahead of Tesco’s Jack’s launch
- Daily Mail: Tesco harks back to its market stall roots, with new discount chain Jack’s
- FT: Debenhams takes risks with revamp
- FT: France’s grands magasins rewrite traditional retail format
- The Grocer: Can M&S’s new celebrities win over young families?
- The Grocer: Amazon now sells 30 own-label coffee lines in the UK
- BBC: Tesco: Why the supermarket is going discount with Jack’s
- ITV Tonight (TV) Episode 28: Shopping: End of the High Street?
- ITV: Shopping: End of the High Street?
- Guardian: Tesco and Carrefour plan ‘strategic alliance’ to buy products
- FT: M&S acknowledges catalogue of deficiencies
- This is Money: Lidl planning online delivery service
- The Times: Amazon casts a shadow over British supermarkets
- Yorkshire Post: Morrisons need not fear Sainsbury’s/Asda
- BBC Newsnight (TV): interview on Sainsbury’s-Asda (20 min in)
- BBC Rip-Off Britain (TV): commentary on future of loyalty (30 min in)
- Essential Retail: Sainsbury’s-Asda merger: A new retail tech powerhouse?
- Marketing Week: Balancing Sainsbury’s quality messaging with Asda’s focus on value
- Huffington Post: What Could The Sainsbury’s Asda Merger Mean For Shoppers?
- Sky News: Stores will close if Asda and Sainsbury’s merge, union warns
- BBC Business Live: ‘Investing in what Amazon can’t do’
- Essential Retail: Two sides to the story, says struggling Debenhams
- LSN: How to Future-Proof the Physical Store
- This is Money: Next bids to be the new John Lewis
- Retail Week: Walmart vs Amazon – clash of the titans
- The Times Future of Retail special report: Legacy retailers must diversify or die
- Essential Retail: Online and wholesale fuel Morrisons comeback
- BBC News (TV): interview on the state of the high street
- International Women’s Day: A celebration of women in ecommerce
- IWD: 10 women leading the way in the retail tech world
- BBC World Service (radio): World Business Report – interview on Toys R Us
- ITV News (TV): Was private equity to blame for Maplin’s failure?
- Retail Week: Analysis: Maplin and Toys R Us – lessons from retail’s Black Wednesday
- Bloomberg: Amazon and Brexit Take Toll as Toys ‘R’ Us U.K., Maplin Fail
- Guardian: 5,500 jobs at risk as Toys R Us and Maplin face administration
- Prepare for the ‘retail apocalypse’ with mobile, warns analyst
- Berg Leaves Planet to Launch NBK Retail
- E-commerce panel debate at the Summit Scorecard event
- ITV News (TV): Interview on Next results
- NBK Retail launches, issues stark warning to retailers