Natalie Berg is a trusted commentator for UK and global retail stories, with regular TV and radio appearances on the BBC, Sky News, Bloomberg and CNBC.
She provides the media with objective views and analysis on retailer performance, strategic developments and industry/consumer trends.
To book an interview with Natalie, please email: hello@nbkretail.com
Media and industry appearances
- Deutsche Welle: Shopping in Amazon’s supermarket of the future
- FT: H&M falls to loss as lockdowns hit stores
- BBC: Retailers call for ‘Shop Out to Help Out’ scheme when stores reopen
- BBC: Amazon Fresh till-less grocery store opens in London
- The Times: Tax demand as Amazon sales boom
- FT: Amazon to increase UK workforce by a third this year
- The Times: Amazon’s British Empire
- Raconteur/The Times: How to encourage impulse buying online
- Raconteur/The Times: Six predictions for the future of retail
- BBC: 10 key beliefs from the brain of Jeff Bezos
- BBC Radio 4: Inside the Brain of Jeff Bezos
- Guardian: How Amazon became a pandemic giant – and why that could be a threat to us all
- BBC: Coronavirus: M&S expands its scan-and-pay app to all UK stores
- Wired: The high street is racing to stop Amazon from stealing Christmas
- BBC: Covid: 7 things that may be different this Christmas
- BBC: Pret a Manger offers coffee on a monthly subscription
- Guardian: ‘Farewell, Book of Dreams’: who killed the Argos catalogue?
- The Times: Amazon Fresh: checkout time, trolley. Tech can take it from here
- Evening Standard: They know exactly what you want. Can anyone stop Amazon’s domination?
- The Times: Supermarkets at war as Amazon goes ‘nuclear’ with free deliveries
- FT: Amazon challenges UK supermarkets with free grocery delivery
- This is Money: Tesco gives investors food for thought
- BBC: M&S: Five reasons the retailer is struggling
- BBC News (TV): Natalie discusses retail job losses due to Covid-19
- Business of Fashion (BOF): Inside the Covid-19 customer service crisis
- The Times: Returns may come back to bite fashion retailers
- BBC World (27 min into podcast): How can technology save retailers in a post-Covid world?
- Express: Aldi secret: Real reason supermarket scans your shopping so fast revealed
- NRC (Dutch): Dutch ‘branch’ Amazon open
- BBC: Amazon’s Just Walk Out till-free tech offered to rivals
- Tech HQ: Tackling the myth that Amazon is a retailer
- Retail Week: How can retailers stem the returns avalanche?
- The Times: Serial returners give fashion retailers online headache
- BBC: Pre-Christmas shopping discounts ‘could hit 50%’
- BBC: ‘I rent one item of clothing a month’
- The Retail Summit: Natalie interviews Hema COO Richard Flint
- Dropbox Business Blog: How legacy retailers can meet consumer expectations
- Channel 5 (TV) Inside Aldi: Britain’s Biggest Budget Supermarket
- InternetRetailing RetailCraft podcast with Natalie Berg, Miya Knights, Richard Hammond & Martin Newman
- Bloomberg: Amazon Merchants’ Fears Fuel European Union Antitrust Probe
- Saga: 25 years of Amazon
- Metro: High Street shops will be ‘reduced to servants for the online shopping world’
- BBC: Morrisons and Amazon expanding same-day deliveries
- BBC: Topshop: ‘It’s not really how I dress’
- Retail Week: Why has Amazon invested in Deliveroo?
- Retail Dive: H&M expands loyalty program to US
- Essential Retail: Boots unveils new director of innovation
- Natwest blog: Adapt and survive: the future of retail
- FT: Philip Green pledges £100m to save his Arcadia retail empire
- BBC (TV): interview on March retail sales
- Supermarket News: What Amazon’s brick-and-mortar disruption could look like
- Moneywise: Can you really bag a bargain at outlet stores?
- Disruptive Live (video): The Retail Show – ‘Amazon’
- BBC: Four reasons John Lewis is under pressure
- Retail Touchpoints: Amazon will shutter all 87 US pop-ups amid brick-and-mortar expansion
- Extraordinary Business Book Club podcast: Episode 155 – the Amazon effect with Natalie Berg and Miya Knights
- BBC: Marks & Spencer and Ocado in home delivery deal talks
- Retail TouchPoints: Exclusive Q&A: How long will the ‘Amazon Effect’ continue to rock retail?
- Independent: From humble beginnings to master of the universe: How did Jeff Bezos make his billions?
- RTIH: NBK Retail boss reviews The Retail Summit
- OB&Co podcast, part 2: Beyond the age of Amazon
- OB&Co podcast, part 1: How Amazon are transforming retail
- Forbes: The Amazon Effect: How Amazon is Disrupting European E-Commerce
- BBC World News (TV): Amazon’s Q4 results
- Profitero podcast: Natalie Berg and Miya Knights on Amazon
- Tamebay: ‘You can’t beat Amazon on their own terms,’ says Amazon book author’
- JCK: Quotes and Takeaways on the Future of Retail
- Irish Tech News: Understanding Amazon
- Le Monde: Store of the future: marriage of data and emotion (French)
- City AM: Retail sector suffers worst Christmas in a decade
- BBC Radio 4: Amazon book interview (11 minutes in)
- Forbes: Five Reasons Why Amazon is Moving Into Bricks-And-Mortar Retail
- BBC: What went wrong on the High Street in 2018?
- Sky News (TV): interview about the year in retail
- BBC (TV): 2018: The Retail Year
- Evening Standard: Asos slumps on profit alert as retail bloodbath spreads online
- Marketing Week: Asos CEO ‘astonished’ by discounting levels as promotions hit profit
- City AM: A-SOS call: Four factors to blame for star online retailer’s shock profit warning
- Bloomberg: Meet ‘Millie’ the Avatar. She’d Like to Sell You a Pair of Sunglasses
- Retail Week: Seven retailers doing brilliantly – and what to learn from them
- Retail Insider: What future challenges does Amazon face?
- Retail Dive: Half of the apparel sold at the holidays is about to be returned
- BBC (TV): Black Friday interview
- Forbes: How Britain’s Shopping Centers Can Survive The Retail Apocalypse
- Retail Week: Death of the town centre? Walmart plans to build its own
- Business Insider: The ‘backbone’ of Walmart’s business is fading
- The Grocer: Own-label showcase: Amazon private-label brands
- Retail Week: How would retail look if Amazon didn’t exist?
- BBC: John Lewis trials £10,000 experience to lure in shoppers
- The Grocer: Beauty is becoming a major focus for UK supermarkets. Here’s why
- BBC: Is it the end of the supermarket checkout till?
- BBC Radio 4 Money Box: Time to say ta-ta to the till?
- Telegraph: How a German supermarket can make or break a French vineyard
- New York Times: Marks & Spencer is Struggling
- Telegraph: Asos scraps generous loyalty programme – could we see the end of reward schemes?
- FT: Tesco unveils discount chain Jack’s to take on Aldi and Lidl
- Retail Week: Analysis: Jack’s – Great British discounter or Brexit bargain store?
- BBC Radio 4 Today: interview ahead of Tesco’s Jack’s launch (15 min in)
- BBC Breakfast (TV) – interview ahead of Tesco’s Jack’s launch
- Daily Mail: Tesco harks back to its market stall roots, with new discount chain Jack’s
- FT: Debenhams takes risks with revamp
- FT: France’s grands magasins rewrite traditional retail format
- The Grocer: Can M&S’s new celebrities win over young families?
- The Grocer: Amazon now sells 30 own-label coffee lines in the UK
- BBC: Tesco: Why the supermarket is going discount with Jack’s
- ITV Tonight (TV) Episode 28: Shopping: End of the High Street?
- ITV: Shopping: End of the High Street?
- Guardian: Tesco and Carrefour plan ‘strategic alliance’ to buy products
- FT: M&S acknowledges catalogue of deficiencies
- This is Money: Lidl planning online delivery service
- The Times: Amazon casts a shadow over British supermarkets
- Yorkshire Post: Morrisons need not fear Sainsbury’s/Asda
- BBC Newsnight (TV): interview on Sainsbury’s-Asda (20 min in)
- BBC Rip-Off Britain (TV): commentary on future of loyalty (30 min in)
- Essential Retail: Sainsbury’s-Asda merger: A new retail tech powerhouse?
- Marketing Week: Balancing Sainsbury’s quality messaging with Asda’s focus on value
- Huffington Post: What Could The Sainsbury’s Asda Merger Mean For Shoppers?
- Sky News: Stores will close if Asda and Sainsbury’s merge, union warns
- BBC Business Live: ‘Investing in what Amazon can’t do’
- Essential Retail: Two sides to the story, says struggling Debenhams
- LSN: How to Future-Proof the Physical Store
- This is Money: Next bids to be the new John Lewis
- Retail Week: Walmart vs Amazon – clash of the titans
- The Times Future of Retail special report: Legacy retailers must diversify or die
- Essential Retail: Online and wholesale fuel Morrisons comeback
- BBC News (TV): interview on the state of the high street
- International Women’s Day: A celebration of women in ecommerce
- IWD: 10 women leading the way in the retail tech world
- BBC World Service (radio): World Business Report – interview on Toys R Us
- ITV News (TV): Was private equity to blame for Maplin’s failure?
- Retail Week: Analysis: Maplin and Toys R Us – lessons from retail’s Black Wednesday
- Bloomberg: Amazon and Brexit Take Toll as Toys ‘R’ Us U.K., Maplin Fail
- Guardian: 5,500 jobs at risk as Toys R Us and Maplin face administration
- Prepare for the ‘retail apocalypse’ with mobile, warns analyst
- Berg Leaves Planet to Launch NBK Retail
- E-commerce panel debate at the Summit Scorecard event
- ITV News (TV): Interview on Next results
- NBK Retail launches, issues stark warning to retailers
Why do Sainsbury’s and Asda want to merge? Retail analyst @Natalie_Berg gives her view #newsnight pic.twitter.com/8OzAkUD5ZC
— BBC Newsnight (@BBCNewsnight) April 30, 2018
Press releases
NBK Retail Launches, Bringing Fresh Insights and Trend Predictions to the Retail Sector
Infographic charts the forces impacting retail in 2018
21 February 2018 — London, UK – NBK Retail officially opens its doors today, delivering valuable insights on the trends shaping the retail sector. The business is founded by Natalie Berg, retail analyst, author and industry commentator.
Berg launches NBK Retail with a stark warning to major players in the UK retail industry who she believes are sleepwalking into a retail apocalypse. “The UK retail sector is facing unprecedented levels of change,” says Berg. “The convergence of physical and digital retail is accelerating, which will lead to more high street closures and require a complete reinvention of bricks and mortar retailing. The store of the future will be less about transactions; instead it must become a hub for both experiences and fulfilment.
“Meanwhile, retailers must prepare for a seemingly permanent shift in consumer values. When it comes to discretionary spending, consumers are increasingly prioritising experiences over material goods, a trend that reinforces the urgency to redefine the retail space. The scale and pace of the changes we are witnessing is unparalleled; there will be no second chances for retailers that fail to adapt.”
NBK Retail marks its launch by publishing an infographic to highlight the biggest forces in retail in 2018. The consultancy, which specialises in retail trends and strategy, provides valuable insights to clients from a broad range of sectors including retailers, suppliers, advertising agencies, technology vendors, consultancies and the investor community. It launches amid a rapidly evolving sector and aims to enable retail industry companies to navigate the major forces impacting retail success.
Berg has more than 15 years’ experience providing clients with an in-depth understanding of the retail sector and future trends, most recently as Director of Retail Insights at Planet Retail. She is a regular industry commentator for the BBC, Bloomberg, CNBC and Sky News. Berg is also a published author, and is currently finalising her latest book which is focused on the rise of Amazon, providing original insights at a time when the company is on the cusp of revolutionising itself even further.
“Retail is one of the most challenging sectors to operate in as technology continues to disrupt traditional business models and the current economy creates significant uncertainty. We have identified the most active trends in 2018 – the areas we are seeing the greatest demand for consultancy services.”
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Contact:
For more information or to enquire about availability for guest commentary, please contact:
hello@nbkretail.com
