Natalie Berg is a trusted commentator for UK and global retail stories, with regular TV and radio appearances on the BBC, Sky News, Bloomberg and CNBC.
She provides the media with objective views and analysis on retailer performance, strategic developments and industry/consumer trends.
To book an interview with Natalie, please email: hello@nbkretail.com
Media appearances
What is Primark's home delivery u-turn really about?Retail Week, September 2026
- Primark finally set to launch home deliveries
BBC News, September 2026
- Primark's new 'supermarket tactic' to woo customers in online price war
BBC News, July 2026
- M&S Pantheon: Inside the London flagship setting the blueprint for future stores
Retail Week, July 2026
- Inside QVC’s battle to keep us shopping
The Telegraph, June 2026
- Are people really making $500k a month on ShopMy?
Financial Times, June 2026
Ocado job cuts the result of rivals catching up and using AIBBC News, March 2026
The Grocer – Can Amazon Now Succeed Where Fresh Stores FailedThe Grocer, January 2026
BBC Radio 4: Christmas Spending, Decluttering, Fake Customer ServiceBBC, January 2026
Black Friday deals: How to make sure you're getting good valueBBC News, November 2025
Next warns UK economy faces 'anaemic' growthBBC, September 2025
Bodycare enters administration and will close 32 stores immediatelyBBC News, September 2025
Value of small packages sent from China to UK more than doublesBBC News, August 2025
'A whole season lost': How M&S cyber attack has hit hard – and what happens nextThe i Paper, April 2025
Marks & Spencer online disruption a 'bruise' to reputation, analyst saysBBC News, April 2025
Why are Morrisons and Sainsbury's cafes closing?BBC News, March 2025
Covid-19 five years on: what has changed for retail?Retail Week, March 2025
December sales provide little cheer for retailersBBC News, January 2025
Boxing Day sales: High Street suffers as shoppers stay homeBBC News, December 2024
Morrisons customers say Christmas deliveries and discounts downBBC News, December 2024
Luxury advent calendars now in seasonMarket Place, November 2024
Are luxury beauty advent calendars a rip-off? – BBC NewsBBC, November 2024
- Harrods sexual abuse scandal Mohamed al Fayed
The New York Times, October 2024
Disrupt or Be Disrupted: The Future of RetailSpotify, July 2024
Retail giant Amazon turns 30Radio New Zealand, July 2024
The Body Shop to shut up to half of its UK stores – BBC NewsBBC, February 2024
Can pop-up shops help to regenerate our High Streets? – BBC NewsBBC, January 2024
Five tech trends that will shape retail strategy in 2024Retail Week, January 2024
The challenges fashion retailers will have to overcome in 2024Drapers Online, January 2024
Competition watchdog to open investigation into supermarket loyalty schemesMarketing Week, November 2023
Pardon the Disruption: Can Amazon be a grocer and a 3P delivery provider?Grocery Dive, November 2023
The truth behind Black Friday’s discounting bonanzaTelegraph, November 2023
- Amazon Fresh focusing on grocery fundamentals with updated stores, top exec says
Retail Dive, November 2023
Avon to open physical shops in the UK for the first time – BBC NewsBBC, November 2023
H&M return charge for online returnsIndependent, September 2023
- Aldi axes click and collect from some stores
Which, July 2023
Britain has fallen out of love with BootsTelegraph, June 2023
Which brands will survive rapid grocery delivery?Marketing Week, March 2023
Ocado to price-match Tesco as supermarket battle steps up – BBC NewsBBC, February 2023
The High Street shops thriving after a tough year – BBC NewsBBC, December 2022
Christmas sales come early as toy prices slashedTelegraph, December 2022
Black Friday fails to lift sales in November – BBC NewsBBC, December 2022
Retailer Joules nears collapse risking 1,600 jobs – BBC NewsBBC, November 2022
Fashion brand Joules prepares to appoint administratorsTelegraph, November 2022
- Fan sales up 1,300% – who else is cashing in on the heatwave? – Sky News
Sky News, July 2022