Former Tesco director and Nisa CEO Ken Towle joins Natalie on the podcast to discuss:
• The retail and consumer outlook.
• Why shrinkflation is not always a bad thing.
• His experience running Nisa during the pandemic.
• From self-checkouts to generative AI – how technology is changing the way we shop for food.
• Grocery e-commerce and the importance of collaboration.
• Lessons from his time as Tesco China CEO.