The Retail Leader’s Roadmap with Brian Librach

Brian Librach, former VP of Stores at Urban Outfitters, Pacific Sunwear and Old Navy, joins Natalie to discuss his new book: The Retail Leader’s Roadmap.

They explore the reasons why retail leaders get stuck, the evolution of bricks & mortar retail, and how retailers can ensure their staff are motivated and engaged.

Other topics include:

  • What is the future of stores and how should we be measuring success?
  • Which brands does Brian admire and what are they getting right?
  • Cultural shifts: digital transformation journeys and the importance of taking your people with you.
  • Upskilling and investing in digital competencies.
  • Squiggly careers: why the path to success isn’t always linear.
  • Natalie and Brian debate the key traits of winning retailers.