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Latest Insights

  • Ikea Roblox, Walmart Drones & AI Update, Pretty Little Thing Charging for Returns

    The interview from this episode originally aired on The Globalist from Monocle Radio. Natalie discusses the latest global retail stories with Georgina Godwin: Ikea’s Roblox venture: the launch of a virtual store and how Ikea has become the first brand to offer paid work on the gaming platform. Walmart’s tech update: innovation in delivery – drones and…

  • Perpetual Innovation with ex-Pandora and The Body Shop Boss

    Jeremy Schwartz was the turnaround CEO of Pandora, the world’s largest jewellery company with 2,500 stores and e-commerce sites in 90 countries. Prior to that, Jeremy was Chairman and CEO of The Body Shop from 2013 to 2017. He also previously spent time at Sainsbury’s and, as Brand Director, he was the architect of the…

  • The Retail Leader’s Roadmap with Brian Librach

    Brian Librach, former VP of Stores at Urban Outfitters, Pacific Sunwear and Old Navy, joins Natalie to discuss his new book: The Retail Leader’s Roadmap. They explore the reasons why retail leaders get stuck, the evolution of bricks & mortar retail, and how retailers can ensure their staff are motivated and engaged. Other topics include:…

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