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  • Marketplaces are the New E-Commerce

    Marc Vicente, Group Digital Director at Kingfisher, joins Natalie for a comprehensive discussion around e-commerce, AI, marketplaces, retail media, and more. They explore: Why omnichannel retailers are now embracing the marketplace model The role of physical stores in e-commerce Innovative partnerships: Deliveroo and the importance of speed The significance of Black Friday…


  • Why Did Amazon Fresh Fail in Germany?

    Boris Planer, Founder and Managing Director of Future Consulting, joins Natalie to discuss the news that Amazon is terminating its online grocery service in Germany.  They discuss: What went wrong for Amazon Fresh in Germany, what does this tell us about Amazon’s global grocery strategy, and where next? (It’s all about the…


  • Stop Making Customers Think in Channels

    Paid partnership with Manhattan Associates At the recent Manhattan Exchange in Barcelona, Natalie had the opportunity to sit down with Pieter Van den Broecke, EMEA Leader, Supply Chain Commerce Strategies, at Manhattan Associates. They discussed opportunities with AI, rethinking the post-purchase experience and achieving a truly unified commerce offering. AI isn’t exactly…