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  • How Do You Actually Achieve Unified Commerce?

    Paid partnership with Manhattan Associates What do you call a retailer with a relentless drive to enhance the customer experience? This may sound like the start of a geeky retail joke but it’s a serious question. We used to brand these more nimble businesses as “disruptors”. They were the ones ripping up the rulebook, defying…

  • Why Currys is Nick Bubb’s 2024 Pick

    Wonderful to have Nick Bubb on the podcast this week. We discuss: 🎄 Christmas trading results – winners and losers.💻 Why electricals retailing is poised for a comeback in 2024.📉 What JD Sports’ and Burberry’s profit warnings tell us about the state of retail.🛍 What went wrong at John Lewis and whether Peter Ruis can…

  • A Year of Stagnation

    Paul Martin, Global Retail Lead and Head of UK Retail at KPMG is the first Retail Disrupted guest of 2024. In this episode, Paul and Natalie explore: 🔹 The bifurcation of retail winners and losers.🔹 Why consumers will be battening down the hatches in H1.🔹 Breaking down the BRC-KPMG December sales data.🔹 Promotions, margins, and…

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