Last updated: January 2026
NBK Retail (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit https://nbkretail.com or interact with us.
This policy applies to information collected through the website, contact forms, email communications, and related services.
1. Who We Are
NBK Retail
Website: https://nbkretail.com
Email: hello@nbkretail.com
For the purposes of UK data protection law, NBK Retail is the data controller.
2. What Personal Data We Collect
We may collect and process the following information:
- Contact information
Name, email address, and any information you provide when contacting us via forms or email. - Business information
Company name, website, or role if you choose to provide it. - Technical information
IP address, browser type, operating system, and referral source (collected in an aggregated or pseudonymised form). - Communications
Any correspondence you send to us, including feedback or enquiries.
3. How We Use Your Data
We use personal data to:
- Respond to enquiries or requests
- Provide information about our services or content
- Improve website performance and user experience
- Maintain website security
- Comply with legal or regulatory obligations
- We use Plausible Analytics to understand website usage in an anonymised and aggregated way. Plausible does not use cookies and does not collect personal data.
We do not sell personal data.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – where you have explicitly provided it (e.g. submitting a form)
- Legitimate interests – to operate, maintain, and improve our website and services
- Legal obligation – where required by law
5. Data Sharing and Third Parties
We may share data with trusted third-party service providers who support website operation and communications (e.g. hosting providers, email services).
These providers process data only on our instructions and are subject to appropriate contractual safeguards.
We do not transfer personal data outside the UK unless adequate safeguards are in place.
6. Data Retention
We retain personal data only for as long as necessary:
- Enquiry emails: retained for operational or legal purposes
- Analytics data: retained in aggregated or anonymised form
- Legal or accounting records: retained as required by law
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us using the details above.
8. Data Security
We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure.
No online system is completely secure, but we follow industry-standard practices.
9. Third-Party Links and Embedded Content
Our website may include links to external sites or embedded content (such as videos or articles). We are not responsible for the privacy practices of third-party websites.
Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact
If you have any questions about this Privacy Policy or how we handle personal data, please contact us via the website.