NBK Retail helps clients stay smart in global retail. Below you can find a sample of services offered, all of which are designed to enrich understanding of the latest trends impacting the retail sector and empower clients to make well-informed strategic decisions.

Speaking engagements

Natalie regularly delivers keynote speeches at both client and industry events around the globe. She can passionately engage in a variety of topics including the future of retail, Amazon, customer experience, technology disruption, redefining bricks & mortar, and the broader convergence of physical and digital retail. She is also a seasoned moderator and panelist, and regularly interviews c-level retail executives on stage or in front of the camera.

Analyst calls

Book a 30-60 minute call with Natalie to better understand the changing retail landscape, specific retailer strategy, or key findings from Natalie and Miya Knights’ latest book Amazon: How the World’s Most Relentless Retailer will Continue to Revolutionize Commerce. These can be conducted over the phone or via Zoom/Teams.

Thought leadership

NBK Retail is in a unique position to offer objective analysis and views on the retail sector. A published author, Natalie has produced research on a broad range of industry and consumer topics including: re-imagining retail for a post-pandemic world, Amazon, returns, store of the future, click & collect, supermarket loyalty, discounters, e-commerce, convergence of physical and digital retail, customer experience and frictionless commerce. Natalie authors whitepapers and hosts webinars for her clients, allowing them to demonstrate deep industry expertise with an unbiased view.


Quarterly retail briefings

The scale and pace of change in the retail sector is unprecedented. Let Natalie help keep your finger on the pulse, providing insights on the latest trends in the rapidly evolving retail sector. These 60-90 minute trend presentations, which also cover winners and losers of the quarter, can be customised by retailer and channel to suit your needs.

Bespoke content

Didn’t find what you were after? NBK Retail also carries out bespoke advisory work tailored to suit your individual needs. Please get in touch with your requirements.

Natalie Berg NBK Retail Shoptalk