NBK Retail helps clients stay smart in global retail. Below you can find a sample of consultancy services offered, all of which are designed to enrich understanding of the latest trends impacting the retail sector and empower clients to make well-informed strategic decisions.
Speaking engagements
Natalie is a sought-after speaker at retail industry events around the globe, both in-person and virtual. She has presented her views on the future of retailing at the NRF Big Show, World Retail Congress and Shoptalk, among others. In addition to keynote speeches, Natalie is a skilled moderator and regularly takes part in panel debates. She also hosts retail trends workshops for clients.
Analyst calls
Book a 30-60 minute call with Natalie to better understand the changing retail landscape, specific retailer strategy, or key findings from Natalie and Miya Knights’ latest book Amazon: How the World’s Most Relentless Retailer will Continue to Revolutionise Commerce. These can be conducted over the phone or via Zoom.
Thought leadership
NBK Retail is in a unique position to offer objective analysis and views on the retail sector. A published author, Natalie has produced research on a broad range of industry and consumer topics including: re-imagining retail for a post-pandemic world, Amazon, store of the future, click & collect, supermarket loyalty, discounters, e-commerce, convergence of physical and digital retail, customer experience and frictionless commerce. Natalie authors whitepapers and hosts webinars for her clients, allowing them to demonstrate deep industry expertise with an unbiased view.
Samples:
- Klarna: Rethinking Returns 2021 report
- Klarna: Shopper tribes report
- Manhattan Associates: Point-of-sale: achieving customer nirvana
- IBM: Reinventing retail campaign (video)
- Teradata: Measuring stores in a post-pandemic world (webinar)
- Red Ant: Store of the Future whitepaper series
- Dropbox: future of retail campaign
- RingCentral: e-book ‘How tech can help you become a winning retail brand’ and series of thought leadership videos
Quarterly retail briefings
The scale and pace of change in the retail sector is unprecedented. Let Natalie help keep your finger on the pulse, providing insights on the latest trends in the rapidly evolving retail sector. These 60-90 minute trend presentations, which also cover winners and losers of the quarter, can be customised by retailer and channel to suit your needs.
Bespoke content
Didn’t find what you were after? NBK Retail also carries out bespoke advisory work tailored to suit your individual needs. Please get in touch with your requirements.



