NBK Retail
  • Home
  • About
  • Services
  • Blog
  • Media
  • Contact
  • Books
  • Testimonials

instore experience

Technology

Point of Sale: Achieving Customer Nirvana

Imagine a world where shoppers can walk into a clothing store, scan the price tag on a dress, and complete payment on the spot. Imagine a world where virtual stylists allow shoppers to seamlessly pay by link, or a world where instore shoppers collecting their online orders aren’t just handed Read more…

By Natalie Berg, 10 monthsSeptember 7, 2021 ago
Store of the future

The case for seamless, not soulless, experiences

In the second of a three-part whitepaper series from Red Ant and NBK Retail, we explore the rise of the experiential store, why retailers must adopt an ‘admission fee’ mentality, and how customer experience is fast becoming the new currency in retail. Despite the high-profile casualties we’ve seen on the high street, it’s Read more…

By Natalie Berg, 3 yearsAugust 7, 2019 ago
Retail trends

Why the digital store is the future of retail

I’m so excited to launch, in partnership with retail technology leader Red Ant, the first of a three-part series of whitepapers to explore how the retail industry will have to embrace the digital store and seamless shopping to survive, from frictionless checkout to hyper-personalisation and clienteling. There’s no doubt that Read more…

By Natalie Berg, 3 yearsMay 7, 2019 ago
E-commerce

Debenhams: department stores doomed?

Weather. Calendar shifts. Experiential spending. Retailers have many “dog ate my homework” excuses for when trading is less than stellar, but when a late snowstorm forces you to temporarily shut over half your stores, it’s bound to impact the top line. While it’s important to acknowledge the impact of the Read more…

By Natalie Berg, 4 yearsApril 19, 2018 ago
NBK Retail Toys R Us
Store closures

The cost of complacency

A sad week for retail and a stark reminder of the dangers of complacency. Toys R Us and Maplin ultimately collapsed because they failed to adapt to changing shopping habits. Let’s not ignore the elephant in the room. What would make a shopper choose Maplin over Amazon? The retail titan’s Read more…

By Natalie Berg, 4 yearsMarch 1, 2018 ago
Amazon

INFOGRAPHIC: 2018 UK Retail Predictions

NBK Retail launches today with an infographic charting the forces impacting retail in 2018.

By Natalie Berg, 4 yearsFebruary 21, 2018 ago
Recent Posts
  • When Do We Stop Calling Amazon a Retailer?
  • IWD: Interview with Manhattan Associates
  • The Quick Commerce Boom Shows No Sign Of Abating
  • New Book Explores Amazon’s Pandemic Power Grab
  • Co-op Becomes The Latest Supermarket To Run On Amazon’s Rails
Archives
  • April 2022
  • March 2022
  • January 2022
  • November 2021
  • September 2021
  • July 2021
  • May 2021
  • March 2021
  • December 2020
  • October 2020
  • July 2020
  • May 2020
  • March 2020
  • January 2020
  • October 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • September 2018
  • August 2018
  • July 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
Categories
  • Amazon
  • Consumer
  • Discount
  • E-commerce
  • Fulfilment
  • M&A
  • Retail trends
  • Store closures
  • Store of the future
  • Technology
  • Uncategorized
  • Privacy Policy
  • Cookie Policy
  • Contact
  • About
Hestia | Developed by ThemeIsle