Paid partnership with Zebra Technologies It was wonderful to sit down with Mark Thomson to talk through the findings of the 15th Annual Global Shopper Study from Zebra Technologies. Here’s what stood out for me: đź’µ While nearly 75% of shoppers say inflation has caused them to delay purchases, they’re still Read more…
Paid partnership with Manhattan Associates Imagine a world where shoppers can walk into a clothing store, scan the price tag on a dress, and complete payment on the spot. Imagine a world where virtual stylists allow shoppers to seamlessly pay by link, or a world where instore shoppers collecting their Read more…
Future of e-commerce? Stores, of course! Big media day yesterday covering the news that Amazon has debuted its checkout-free store concept in London. This is watershed moment for U.K. retail. Amazon is known for disrupting the status quo, raising customer expectations and forcing competitors to raise their game. Remember Amazon Read more…
We all know it’s only a matter of time before Amazon Go reaches UK shores. Trademarks have long been registered, the rumours have been flying and, having debuted in New York City last month, it’s fair to say that Amazon has an appetite for urban expansion. This explains Sainsbury’s recent scramble to open the first Read more…
I’m so excited to launch, in partnership with retail technology leader Red Ant, the first of a three-part series of whitepapers to explore how the retail industry will have to embrace the digital store and seamless shopping to survive, from frictionless checkout to hyper-personalisation and clienteling. There’s no doubt that Read more…