Tag: BRC

  • Helen Dickinson on the BRC’s 2024 Retail Manifesto 

    Helen Dickinson OBE, CEO of the British Retail Consortium, joins Natalie on the podcast to discuss the BRC’s 2024 manifesto. They discuss: 

    • Business rates: how is the retail industry disproportionately affected and what does reform look like?
    • Retail jobs and impact of AI: how can the industry continue to attract and retain talent?
    • Shoplifting and staff abuse: what more can be done to deter retail theft?
    • ESG: how can retailers accelerate their transition to net zero and what are the BRC’s policy recommendations? 
    • Tax-free shopping: did the government underestimate the impact of scrapping this and might we see a U-turn?
    • The everywhere economy: what is the BRC’s vision for the future of retail?

    This episode is available on the usual channels (Apple and Spotify) or you can watch a video version on YouTube.

  • Inflation, ‘Insperiences’, Industry Outlook for 2024

    Richard Lim, CEO of Retail Economics, joins Natalie for a wide-ranging discussion on:

    • The health of the UK consumer and why 2024 will be a year of two halves.
    • Richard’s inflation theory (listen to find out!)
    • Combating cost pressures in 2024 – business rates, labour costs and more.
    • November data releases – interpreting the BRC retail sales and Barclaycard consumer spending data – from ‘insperiences’ to ‘revenge spending’
    • Digital transformation progress and where next for the industry.
    • Separating hype from reality – why generative AI is not ‘the next metaverse’ (in buzzword bingo).
    • ESG – managing conflicting consumer demands for convenience and sustainability.