Tag: BRC

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AI Economy ESG High Streets Inflation Podcast Retail leadership Store of the future

Helen Dickinson on the BRC’s 2024 Retail Manifesto 

Helen Dickinson OBE, CEO of the British Retail Consortium, joins Natalie on the podcast to discuss the BRC’s 2024 manifesto. They discuss: 

  • Business rates: how is the retail industry disproportionately affected and what does reform look like?
  • Retail jobs and impact of AI: how can the industry continue to attract and retain talent?
  • Shoplifting and staff abuse: what more can be done to deter retail theft?
  • ESG: how can retailers accelerate their transition to net zero and what are the BRC’s policy recommendations? 
  • Tax-free shopping: did the government underestimate the impact of scrapping this and might we see a U-turn?
  • The everywhere economy: what is the BRC’s vision for the future of retail?

This episode is available on the usual channels (Apple and Spotify) or you can watch a video version on YouTube.

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AI Consumer Economy ESG Podcast Technology

Inflation, ‘Insperiences’, Industry Outlook for 2024

Richard Lim, CEO of Retail Economics, joins Natalie for a wide-ranging discussion on:

  • The health of the UK consumer and why 2024 will be a year of two halves.
  • Richard’s inflation theory (listen to find out!)
  • Combating cost pressures in 2024 – business rates, labour costs and more.
  • November data releases – interpreting the BRC retail sales and Barclaycard consumer spending data – from ‘insperiences’ to ‘revenge spending’
  • Digital transformation progress and where next for the industry.
  • Separating hype from reality – why generative AI is not ‘the next metaverse’ (in buzzword bingo).
  • ESG – managing conflicting consumer demands for convenience and sustainability.

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