Helen Dickinson OBE, CEO of the British Retail Consortium, joins Natalie on the podcast to discuss the BRC’s 2024 manifesto. They discuss:
- Business rates: how is the retail industry disproportionately affected and what does reform look like?
- Retail jobs and impact of AI: how can the industry continue to attract and retain talent?
- Shoplifting and staff abuse: what more can be done to deter retail theft?
- ESG: how can retailers accelerate their transition to net zero and what are the BRC’s policy recommendations?
- Tax-free shopping: did the government underestimate the impact of scrapping this and might we see a U-turn?
- The everywhere economy: what is the BRC’s vision for the future of retail?
This episode is available on the usual channels (Apple and Spotify) or you can watch a video version on YouTube.