Richard Lim, CEO of Retail Economics, joins Natalie for a wide-ranging discussion on:
- The health of the UK consumer and why 2024 will be a year of two halves.
- Richard’s inflation theory (listen to find out!)
- Combating cost pressures in 2024 – business rates, labour costs and more.
- November data releases – interpreting the BRC retail sales and Barclaycard consumer spending data – from ‘insperiences’ to ‘revenge spending’
- Digital transformation progress and where next for the industry.
- Separating hype from reality – why generative AI is not ‘the next metaverse’ (in buzzword bingo).
- ESG – managing conflicting consumer demands for convenience and sustainability.