shoplifting – NBK Retail

Helen Dickinson OBE, CEO of the British Retail Consortium, joins Natalie on the podcast to discuss the BRC’s 2024 manifesto. They discuss:

Business rates: how is the retail industry disproportionately affected and what does reform look like?
Retail jobs and impact of AI: how can the industry continue to attract and retain talent?
Shoplifting and staff abuse: what more can be done to deter retail theft?
ESG: how can retailers accelerate their transition to net zero and what are the BRC’s policy recommendations?
Tax-free shopping: did the government underestimate the impact of scrapping this and might we see a U-turn?
The everywhere economy: what is the BRC’s vision for the future of retail?

This episode is available on the usual channels (Apple and Spotify) or you can watch a video version on YouTube.

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Chris Noice, Communications Director at the Association of Convenience Stores, joins Natalie to discuss Britain’s shoplifting epidemic. They explore:

The scale of the problem and factors driving the growing wave of shoplifting.
What motivates shoplifters and is it a victimless crime?
Cops in shops – will we see more retailers and shopping centres collaborate with the police for in-store police stations?
From equipping staff with body cams to hiring undercover security guards – what more can retailers do to deter theft?
Retail staff abuse and the issue of under-reporting.
The rise of middle class shoplifting and how automation is exacerbating the problem.
Will retailers see more TikTok-inspired mass shoplifting rampages?
How can the government take action to curb the rise in shoplifting?

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