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November 2022

ESG

Shein is the Epitome of Mindless Consumption

The many juxtapositions of Shein. It aims to be accessible through low pricing – but at what social and environmental cost? It launches a resale platform – but with questionable quality and an average selling price of around £5, can throwaway fashion really be resold? And now Shein has opened Read more…

By Natalie Berg, 4 monthsNovember 30, 2022 ago
Retail trends

Black Friday 2022: Less Frenzied, More Focused

We went from Black Friday to Black November, but this year I’d say we’re having a Black Autumn. There has been a constant stream of discounts since September. This is particularly true in fashion, where a combination of unseasonably warm weather and cost-of-living pressures have really dampened demand. Yes, people Read more…

By Natalie Berg, 4 monthsNovember 25, 2022 ago
Fulfilment

Give Customers Greater Control Post-Purchase, Argues Manhattan Associates

Paid partnership with Manhattan Associates The most successful consumer-facing businesses today are those that uncover their customers’ needs first and then work backwards to provide the right experience. In theory, customer experience should have always been at the heart of retailers’ strategies from day one. After all, the whole point of Read more…

By Natalie Berg, 5 monthsNovember 10, 2022 ago
Technology

Tech-Enabled Human Touch: Interview with Zebra Technologies

Paid partnership with Zebra Technologies I recently had the pleasure to sit down with Mark Thomson, Retail Industry Director, EMEA at Zebra Technologies. In this interview, we discuss the benefits of automation, importance of associate experience and why the time has finally come for RFID. Retailers have accelerated digital transformation Read more…

By Natalie Berg, 5 monthsNovember 1, 2022 ago
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  • Zebra’s Mark Thomson and Natalie Berg on the Shifting Retail Landscape
  • Turn Physical Stores Into Digital Assets, Says SES-imagotag
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