Paul Martin, Global Retail Lead and Head of UK Retail at KPMG is the first Retail Disrupted guest of 2024. In this episode, Paul and Natalie explore:
🔹 The bifurcation of retail winners and losers.
🔹 Why consumers will be battening down the hatches in H1.
🔹 Breaking down the BRC-KPMG December sales data.
🔹 Promotions, margins, and the importance of stock visibility.
🔹 Economic outlook and impact of attacks on container ships in the Red Sea.
🔹 Opportunities for retailers in 2024 and beyond.
Category: Discounting
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Love it or loathe it, Black Friday has become a permanent fixture on the UK retail calendar.
In this episode, Natalie shares her predictions and general observations around Black Friday 2023. You’ll learn:
- Why Natalie is expecting a strong turnout this year.
- Black Friday creep – why retailers like John Lewis are going earlier than ever before.
- Whether the growing skepticism around Black Friday will impact shoppers’ willingness to participate.
- Why blanket discounts are out and targeted promotions are in.
- What the ONS and BRC data tells us about Black Friday 2023.
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Primed to Spend?
It’s Amazon Prime Day and the bargains are flying – but will shoppers bite? What’s new this year and how has the competition responded? In this episode, Natalie also shares her views on Amazon’s latest personalisation efforts. Amazon may be the Everything Store, but it’s not exactly the Inspirational Store. How might personalised deals feeds, liveshopping and Prime Day experiences help Amazon to shift its utilitarian image? Â
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