The final whitepaper in our series with Red Ant explores how bricks & mortar stores must evolve to become genuine hubs for fulfilment. The most successful retailers today are those that view their stores as assets not liabilities. As contradictory as it may sound, they understand that the key to growing Read more…
Subscriptions have become the holy grail for retailers as the sector moves away from competing purely on product and increasingly on service. Recurring revenue and driving loyalty with your most important shoppers—what’s not to like? Tesco has become the latest retailer to jump on the subscription bandwagon. Britain’s biggest supermarket Read more…
To be relevant in retail today, you have to acknowledge that stores are no longer purely about selling. I believe most high street retailers are on board with this concept, but few are comfortable implementing it. And that’s because for decades, we as an industry have obsessed over metrics such Read more…
I can count on one hand the number of UK retailers that can still get away with aggressive physical store expansion while broadly shunning e-commerce – Primark, Aldi and… yep, that’s it. At a time when most retailers are re-evaluating portfolios and shuttering stores, Aldi has announced plans to open Read more…