NBK RetailAmazon’s pay-by-palm technology is being tested in select Panera locations in the US. JP Morgan will also begin piloting biometrics-based payments with US retailers this year.
According to Google Intelligence, global biometric payments are expected to reach $5.8 trillion and three billion users by 2026.
Are shoppers ready for this next level of convenience? How will Amazon benefit? And how can linking loyalty programmes create a more personalised (perhaps too personalised) experience?
Boris Planer, Head of Consumer and Market Insight at the trend forecasters WGSN, joins Natalie to discuss the state of German retail and in particular why department store chain Galeria Karstadt Kaufhof is closing nearly half of its stores.
Natalie also breaks down Inditex’s annual results, exploring topics such as:
Miya Knights, author, consultant and publisher of RetailTechnology.co.uk, joins Natalie Berg to break down the biggest news stories reshaping retail.
They discuss:
Listen to the episode.
I’m so excited to share the news that my podcast is now live and available through:
🎙 Apple
🎙 Spotify
🎙Google
In the first three episodes, I cover Sephora’s return to the UK, discount grocers and why I think sometime in the next decade Amazon will go from being the disruptor to the disrupted.
Here’s the brief. Let me know what you think by emailing hello@nbkretail.com.
The retail sector is no stranger to disruption. Technology continues to disrupt all aspects of shopping – from on-demand groceries that turn up in 15 minutes to in-store experiences becoming more seamless, connected, and relevant. Today, shoppers are hyper-informed, digitally-enabled and hungry for shopping experiences that reflect their 21st century needs.
Hosted by Retail Analyst and Author Natalie Berg, Retail Disrupted will help you stay on the of the latest industry developments, trends and innovations from the UK and around the globe. Each week, we’ll get under the hood of retail, covering topics such as:
For more, visit www.nbkretail.com