Tag: Retail Disrupted

  • Malls, Makeup and Meme Stocks with Gary Kusin

    GameStop and Laura Mercier Cosmetics co-founder Gary Kusin joins Natalie to discuss everything from malls and makeup to meme stocks. They explore the origins of GameStop – what inspired Gary and James McCurry to launch the world’s first video game store in the early 80s?

    They also explore:
    ♦ The pivot to makeup: Gary discusses how a conversation with former Macy’s Chairman Terry Lundgren sparked the idea for Laura Mercier.
    ♦ Continuous improvement versus continuous change.
    ♦ Customer centricity: why so many brands today fail to get this right.
    ♦ Kinko’s: Gary shares how, as Kinko’s CEO, he turned the loss-making business into to a highly profitable enterprise that was later acquired by FedEx.
    ♦ Meme stocks: Gary shares his views on the GameStop stock market frenzy.

    Retail Disrupted Podcast

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  • Introducing Retail Disrupted

    Introducing Retail Disrupted

    I’m so excited to share the news that my podcast is now live and available through:

    🎙 Apple

    🎙 Spotify

    🎙Google

    In the first three episodes, I cover Sephora’s return to the UK, discount grocers and why I think sometime in the next decade Amazon will go from being the disruptor to the disrupted.

    Here’s the brief. Let me know what you think by emailing hello@nbkretail.com.

    The retail sector is no stranger to disruption. Technology continues to disrupt all aspects of shopping – from on-demand groceries that turn up in 15 minutes to in-store experiences becoming more seamless, connected, and relevant. Today, shoppers are hyper-informed, digitally-enabled and hungry for shopping experiences that reflect their 21st century needs.

    Hosted by Retail Analyst and Author Natalie Berg, Retail Disrupted will help you stay on the of the latest industry developments, trends and innovations from the UK and around the globe. Each week, we’ll get under the hood of retail, covering topics such as:

    • The convergence of physical and digital commerce
    • How tech can enhance the customer experience
    • Reinventing bricks & mortar retail
    • The future of e-commerce
    • Macroeconomic and sociodemographic shifts
    • Shopper loyalty

    For more, visit www.nbkretail.com