The COVID crisis has upended shopping habits and forever changed the world of retail, according to the second edition of Amazon: How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce. Authors Natalie Berg and Miya Knights argue that while COVID sounded the death knell for many businesses, one Read more…
It’s been a busy 8 weeks since our book was launched… I often get asked what the book covers, what’s our hook, and, without fail, ‘is it available on Amazon’? So I’ve decided to round up some of the interviews, podcasts and general discussions that Miya and I have had Read more…
The phrase ‘the Amazon effect’ brings to mind images of boarded-up shops and retail bankruptcies. We think of the 2,700 stores that shut or the 80,000 retail jobs that disappeared in the UK in the first half of 2018 alone. E-commerce, and Amazon in particular, is often positioned as the Read more…