Tag: Women in tech

  • Every Little (Bit of Innovation) Helps: Chatbots, Digital Twins, Autonomous Stores, and Drones With Tesco

    Jane Mustoe, Senior Technology Director at Tesco, joins Natalie to discuss how Tesco is using tech to redefine both customer and colleague experiences. They explore:

    • Tesco’s recent innovations – GetGo and frictionless shopping, gen AI chatbots, digital twins, mobile apps for store associates, and more.
    • All about the margins – the importance of achieving marginal gains in a low-margin industry.
    • Always keeping an eye on future innovations and finding pockets of “reality” amongst the “hype”.
    • Why over half of innovations fail, why that’s important, and lessons from Tesco’s drone trial.
    • Why getting the culture right is ‘make or break’ for organisations and the need to balance agility with operational efficiencies.
    • DEI and advice for the next generation of female tech leaders.

    Today’s episode is brought to you by Centric Software.

    Centric Software provides an innovative and AI-enabled product concept-to-replenishment platform for retailers, brands and manufacturers of all sizes. As experts in fashion, luxury, footwear, outdoor, home and related goods like cosmetics, food & beverage and multi-category retail, Centric Software delivers best-of-breed solutions that optimize planning, pricing, design, product development, sourcing and production.

    📣 Register for Centric Connect 2025.

    Connect with Jane on LinkedIn.

    Find out more about the Retail Disrupted Podcast by visiting retaildisrupted.com

  • Faire Game: How Indies Can Level the Playing Field

    Faire is the largest global b2b marketplace for independent retailers. In this episode, Faire’s UK General Manager Charlotte Broadbent joins Natalie to discuss:

    • How Faire is disrupting the wholesale sector and benefits for SMEs
    • Opportunities and challenges facing independent retailers today
    • How indies can up their game with AI
    • Values-based shopping and why ‘Not on Amazon’ is Faire’s most popular filter
    • Black Friday – should indies take part or is it a race to the bottom?
    • Women in tech – breaking down barriers and advice for the next generation of female leaders

    Charlotte’s bio:

    Charlotte joined the Faire team as UK General Manager in 2022, at an exciting and unique time when the US-founded b2b marketplace was pivoting to focus on international expansion. During her time at Faire she has led major category expansion, go-to-market strategy and partnership projects.

    Prior to this, she served as the COO of an international fine jewellery brand and retailer, Tamara Comolli. Here, she worked closely with the founder to solve the daily challenges in business, running a retail business through a pandemic and the wholesale aspects to retail.

    Charlotte started her career in private equity at Terra Firma Capital partners where she assessed and delivered new investments but also grew the value of those businesses through operational levers, focused on the retail and consumer sectors. It was during this time that Charlotte came to the realisation that she wanted to roll up her sleeves to be more involved in the operational side of leading a business, particularly through digital transformation. This passion led to her role at Faire today.

    Connect with Charlotte on LinkedIn.

    Find out more about the Retail Disrupted Podcast by visiting retaildisrupted.com