Tag: resale

  • Ebay’s Global Fashion GM on Secondhand, Sustainability, and the Say-Do Gap

    Kirsty Keoghan is responsible for eBay’s global fashion business. She joins Natalie to discuss the evolution of the fashion category on the platform, emphasizing the importance of a frictionless experience for both buyers and sellers, and the trust built through authenticity guarantees. Kirsty shares how the competitive landscape is evolving and the impact of eBay’s decision to remove fees for private sellers.

    The discussion also touches on how consumer attitudes towards preloved are changing, what makes the marketplace model so attractive to legacy retailers, the integration of AI in enhancing the shopping experience, and the future trends that could drive further adoption of secondhand shopping.

    📺 This is a video episode and can watched on the Retail Disrupted YouTube channel here.

    This episode is sponsored by the Richmond Retail and E-commerce Directors’ Forum. For more info, including how to register for the event, visit: https://www.richmondevents.com/forums/details/ret25

    Kirsty’s bio:

    Kirsty Keoghan is eBay’s Global GM of Fashion, where she is responsible for the company’s global fashion business.  Since joining eBay in 2011, Kirsty has led a number of initiatives, including the launch of free fashion selling, the pivotal pre-loved fashion partnership with Love Island and the successful launch of Authenticity Guarantee in the UK.

    She has been leading the charge in repositioning eBay as a destination for buying and selling authentic high-end items. All of which has culminated in Kirsty being recognised in Retail Week’s Future Leaders 2023 list and The Tech List 2024. Kirsty is also an eBay seller herself, having joined the platform in 2007.

    Prior to joining eBay, Kirsty had a decade-long career working at some of the UK’s biggest fashion brands, including Arcadia Group, M&S, TK Maxx, and Brand Alley.

    Kirsty is mother to two fashion-obsessed kids, and loves to shop herself, investing in a mix of new and pre-loved classic pieces.

     

    Find out more about the Retail Disrupted Podcast by visiting retaildisrupted.com

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  • AllSaints Founder: The World Cannot Afford Fast Fashion

    Stuart Trevor is the Founder of AllSaints and STUART TREVOR, his eponymous sustainable fashion brand that launched in 2023. He joins Natalie to talk about why he decided to launch a clothing brand that doesn’t produce any new clothes.

    They discuss:

    • What inspired Stuart’s move into sustainable fashion.
    • A founder’s vision and being clear on what makes your brand special: AllSaints was a success in part because “there was nothing else like it”.
    • Why longevity, not price, is the key to unlocking value in apparel.
    • Which high street brands are the biggest offenders when it comes to UK clothing waste?
    • Demand coming from LA consumers after the wildfires.
    • The importance of authenticity when launching a fashion brand.
    • Why Stuart has a problem with M&S pants.

    Bio:

    Stuart Trevor started his career as a fashion design student in 1985, aged 19 won the Smirnoff Fashion Awards at the Royal Albert Hall and became the first ever designer and buyer for REISS. 

    Aged 28, he founded AllSaints. Many of the clothes that feature each week in the top 10 bestseller list of the high street brand today were designed by Trevor over 20 years ago.

    ‘AllSaints was my baby, I created that look from scratch, all inspired by my teenage years. That best selling biker jacket started out as a vintage find, the ramskull was my first logo design, a cross between my love of animals, pirates and punk rock and it took over the world!’

    ‘Inspired by a childhood obsession with Bowie, Kate Bush & Adam Ant, customising hand me down clothes gifted from my mother’s church friends. I learned to sew at 9 years old in Dundee, my ambition from very early days was to create the world’s greatest rock n roll brand. I’m still on that mission and I’m determined to make it happen’ 

    ‘Now I want to create something that brings the same joy, even more pleasure to people whilst doing what’s right for our planet’

    Trevor started customising vintage finds, then began creating small quantities of reworked outerwear in limited edition from a small factory in East London. 

    ‘People want to have more fun, rediscover the magic of fashion, buy clothes that will last, that have the smallest possible environmental impact. We make this possible.’

    The first STUART TREVOR collection was shown at an exclusive launch party during London Fashion Week on 15 September 2023. It was a huge success with over 750 people from all across the world turning up, hanging out and sharing their favourite thoughts about sustainability, music, art, fashion, design and culture. 

    We’re mentoring the youth of today with a similar passion for the future of fashion – we’re not going to change our love of fashion and design, we’re determined to change how we affect the planet by creating a better world.

    It doesn’t get much more sustainable than this!

    Links:

    STUART TREVOR

    Retail Technology Show

     

    Find out more about the Retail Disrupted Podcast by visiting retaildisrupted.com

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  • Resale Revolution with Goodwill CEO Steve Preston

    Did you know that over 80% of the U.S. population lives within a 10-mile radius of a Goodwill store or location?

    Live from the NRF Big Show in NYC, Natalie speaks to the CEO of Goodwill, Steve Preston. He discusses the organization’s strategic priorities, why the perception of thrifting is evolving, and the impact of digital. Steve also shares his views on what’s driving the surge in the resale market today and how Goodwill’s proximity to the customer allows for deeper community engagement.

    Bio:

    Steven C. Preston is the president and CEO of Goodwill Industries International, which provides services to 154 local, independent Goodwill organizations which together represent the leading provider of workforce training and development. In 2022, Goodwill served more than 2.1 million people which range from lighter touch services to extensive training, career navigation and job placement support.

    Preston has served in numerous operational and financial leadership positions in both the public and private sectors. He headed two federal agencies during times of national crisis, the U.S. Department of Housing and Urban Development (HUD) and the Small Business Administration (SBA); led successful turnarounds as the CEO of two private corporations, Oakleaf Global Holdings and Livingston International; and served as the CFO of two Fortune 500 companies during times of significant change and restructuring, Waste Management and ServiceMaster.

    Preston served as HUD Secretary during the housing crisis of 2008, representing the federal agency on the board of the Troubled Asset Relief Program (TARP). During his tenure, HUD dramatically increased Federal Housing Administration and Ginnie Mae capacity to meet exponentially rising demand. Under his leadership, the agency also expanded its ability to assist victims of natural disasters, advanced the rebuilding of mixed-income neighborhoods in post-Hurricane Katrina New Orleans, and improved financial literacy programs.

    From 2006–2008, Preston served as Administrator for the SBA. In addition to multiple small business services, the SBA provides disaster loans to homeowners and businesses. Following Hurricane Katrina, Preston spearheaded a reform agenda to expedite financial support to disaster victims and make the agency more responsive to customers, accountable for results, and efficient in the delivery of services. During his tenure, the SBA launched and advanced programs to expand entrepreneurship opportunities for veterans and military families, for people located in areas with high rates of poverty and unemployment, and for people who were facing various life challenges.

    In his private-sector roles, Preston gained significant experience expanding into new product and geographic markets, leveraging technology for both client and efficiency benefits, improving employee engagement and restructuring operations. Preston graduated with highest distinction from Northwestern University and holds an MBA from The University of Chicago. He has served on numerous boards or in other capacities for organizations supporting the needs of people with disadvantages, especially in urban centers. He currently serves on the Board of Directors for the Partnership for Public Service and the Board of Trustees of Wheaton College.

    He and his wife, Molly, live near Washington DC and have five children — Anna, Madeleine, Gibson, Eleanor, and Steven Jr.

    Find out more about the Retail Disrupted Podcast by visiting retaildisrupted.com

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