The changing of the guard at Amazon. After more than a quarter of a century at the helm, Amazon’s founder CEO Jeff Bezos is handing over the reins to former AWS boss Andy Jassy. In this interview with BBC World, I discuss with Sally Bundock the two key challenges that Read more…
Is bricks & mortar retail facing an existential crisis or a rebirth? In a world where shoppers can buy just about anything online and have it delivered the very same or next day, it’s not unreasonable to ask – what is the point of stores? How can stores possibly differentiate Read more…
US clothing chain Gap is the latest retailer to retreat from Britain’s high streets. Incredibly sad but probably not too much of a surprise? The uncomfortable truth is that we have too many stores today. Meanwhile, the pandemic is accelerating the demise of mediocre/status-quo/irrelevant retail. Gap is unfortunately paying the Read more…